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Getting Started

  • Documentation
  • I just ordered ooma, how do I pick my new number?
  • Activation Process
  • Quick Reference Guide
  • Account

  • ooma Lounge
  • What is ooma Premier?
  • How do I update my billing information?
  • How do I submit general feedback or enhancement requests?
  • I'm moving to another location. What should I do?
  • How do I return my ooma equipment?

  • Product Info

  • How does ooma compare with other VOIP services?
  • If calls are being routed through my Internet connection, does it slow down my Internet service?
  • Broadband Answering Machine
  • Instant Second Line
  • Caller ID
  • Blocking Caller ID
  • How do I purchase International minutes?
  • Placing and Receiving Calls
  • Can I use ooma overseas?
  • What if my ooma system breaks? Is there a warranty?
  • Will ooma give out my number to telemarketers?
  • The ooma Scout

  • Technical Support

  • How long should it take to receive my ooma equipment?
  • Compatibility with other devices
  • Advanced Connection Information and Service Ports
  • Internet Outages
  • Configuring quality of service (QoS)
  • Provisioning
  • Landline versus non-landline service
  • Troubleshooting
  • Troubleshooting voice quality issues
  • Useful Terms
  • Number Porting
  • Can I keep my current phone number if I get rid of my landline?
  • Can I port a cell phone number to ooma?
  • How do I port a number that is associated with multiple accounts?
  • What if I had DSL on the line?
  • Can I keep my current phone number?