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Knowledgebase
Getting Started
Documentation
I just ordered ooma, how do I pick my new number?
Activation Process
Quick Reference Guide
Account
ooma Lounge
What is ooma Premier?
How do I update my billing information?
How do I submit general feedback or enhancement requests?
I'm moving to another location. What should I do?
How do I return my ooma equipment?
Product Info
How does ooma compare with other VOIP services?
If calls are being routed through my Internet connection, does it slow down my Internet service?
Broadband Answering Machine
Instant Second Line
Caller ID
Blocking Caller ID
How do I purchase International minutes?
Placing and Receiving Calls
Can I use ooma overseas?
What if my ooma system breaks? Is there a warranty?
Will ooma give out my number to telemarketers?
The ooma Scout
Technical Support
How long should it take to receive my ooma equipment?
Compatibility with other devices
Advanced Connection Information and Service Ports
Internet Outages
Configuring quality of service (QoS)
Provisioning
Landline versus non-landline service
Troubleshooting
Troubleshooting voice quality issues
Useful Terms
Number Porting
Can I keep my current phone number if I get rid of my landline?
Can I port a cell phone number to ooma?
How do I port a number that is associated with multiple accounts?
What if I had DSL on the line?
Can I keep my current phone number?